Our Process & Cake care
the ordering Process:
1) I recommend placing custom cake orders at least 2 weeks in advance. Availability is limited, and orders are accepted on a first-come, first-served basis. I always recommend booking as early as possible, especially for weekends and holidays!
2) Place your order using our website order form that you can find here.
3) I’ll be in contact within 2 business days to confirm the details of your custom order.
4) Once all details have been confirmed, I’ll send over an invoice for payment. Once I’ve received your payment, your order will be officially confirmed and added to my system.
5) 24 hours prior to pickup, I’ll contact you to confirm the pickup details for your order.
Cake Care Instructions:
Your cake has been thoughtfully handmade with love! To ensure it looks and tastes its best, please follow these important cake care instructions.
Transporting Your Cake
• Always carry your cake box from the bottom, keeping it flat and level.
• Place your cake on a flat, stable surface in your vehicle, preferably the floorboard.
• Keep your vehicle cool with the air conditioning running before placing your cake inside.
• Avoid sudden stops and sharp turns
Storing Your Cake
• Keep your cake refrigerated in its original box until shortly before serving, unless otherwise instructed.
• Avoid direct sunlight, heat, and humidity.
• Cakes with perishable fillings or frostings must remain refrigerated.
Serving Your Cake
• For the best flavor and texture, most buttercream cakes should be removed from the refrigerator approximately 60-90 minutes before serving, depending on cake size and room temperature.
• Keep your cake in a cool, climate-controlled environment while it comes to serving temperature.
• Remove all nonedible decorations, toppers, support dowels, and other structural elements before serving.
• Use a sharp knife, wiping the blade clean between slices for the neatest cuts.
Leftovers
• Store leftover cake in an airtight container or plastic wrap in the refrigerator
• For best quality, enjoy refrigerated leftovers within 3–4 days.
• Allow individual slices to soften slightly before eating for the best texture.